World Class Customer Service in Australia and UK
Brisbane
We have our customer service representatives in Brisbane. Hand delivery and gemstone inpections in person.
Gold Coast
Our jewellery manufacturing operations are based in Gold Coast.
Pre-Sale Services
Gemstone Pre-Delivery
We can send or hand deliver the gemstone to your address so that you can
personally inspect itCustomer Service Excellence
Fast Response
Responding promptly is the key to a great customer service. We do not let our customers wait.
We do not Hard sell
We believe in some good old ways of doing business built on genuine trust. We do not leave the customers alone after we sell an expensive jewellery.
Personal Consultant
Once you connect with us, one of our customer service champion will guide you throughout your ordering process from design, deliver, to after sales.
We Listen
We are a fully integrated business who do gem cutting, jewellery design, manufacturing, and technology; all in-house. We can deliver exactly what you want.
Make Everyone Smile
At the end of the day we want a smile on eveyones face.
After Sale Services
Insurance
Expensive jewellery can be insured against theft and/or loss.
How to insure your jewelleryWhat our customers say
Free Shipping, Free Hand Delivery
Free shipping on all orders and hand delivery on request
24 Hour Phone Support
24/7 Phone Support
Secured Payments
Your payments are well secured