World Class Customer Service in Melbourne
Pre-Sale Services in Melbourne
Gemstone Pre-Delivery
We can send or hand deliver the gemstone to your address so that you can
personally inspect itCustomer Service Excellence
Fast Response
Responding promptly is the key to a great customer service. We do not let our customers wait.
We do not Hard sell
We believe in some good old ways of doing business built on genuine trust. We do not leave the customers alone after we sell an expensive jewellery.
Personal Consultant
Once you connect with us, one of our customer service champion will guide you throughout your ordering process from design, deliver, to after sales.
We Listen
We are a fully integrated business who do gem cutting, jewellery design, manufacturing, and technology; all in-house. We can deliver exactly what you want.
Make Everyone Smile
At the end of the day we want a smile on eveyones face.
After Sale Services in Melbourne
Insurance
Expensive jewellery can be insured against theft and/or loss.
How to insure your jewelleryWhat our customers say
We try to get everything online as far as possible. However, customers are welcome to visit our workshop.
Free Shipping, Free Hand Delivery
Free shipping on all orders and hand delivery on request in Melbourne
24 Hour Phone Support
24/7 Phone Support
Secured Payments
Your payments are well secured
Locations
Engagement Rings in Melbourne
As a Melbourne based jewellery company, Brilliyond specializes in providing top-quality engagement rings that meet each of these requirements and more. With a keen focus on the Australian customer, so for engagement ring buyers in Melbourne, who wish to connect with a jeweller who understands your expectations, look no further. The process of jewellery buying rests on the jeweller’s capabilities on being able to meet certain fundamental requirements: from ring sizing, custom jewellery crafting, after-sales service including repairs. For those in the market for engagement rings in Adelaide, from a reputed Australia based company then you are in the right place.
Personalised Jewellery Service
No two customers are the same and we at Brilliyond recognise the importance of delivering a customer service that is tuned to the particular needs of buyers that varies in terms of design preference, metal band, gemstone colour, variety and other specific requirements such as its tone, vividity. Understand what the customer wants when it comes to each of these variables and be able to meet those demands in a way that is supportive, ensuring the highest quality in terms of product, delivery and post-sales support. Our customer service philosophy views each customer independently, to provide a service that is catered to your expectations. This entails working closely with potential ring buyers: understanding your expectations in terms of ring design, gemstone colour, carat size and other specific requirements.
What to Know when Buying an Engagement Rings
A simple way to answer this question is to know your jeweller. Whilst there are a number of factors that potential buyers will have to consider, in addition to the host expectations that they would bring into the equation. So the challenge lies in balancing these expectations, in line with arguably the most important variable: the price of the engagement ring. One way to know that your choice of jeweller for engagement rings in Melbourne is to know its history, location, range of products and capabilities in terms of support services. Such as ring resizing, discrete engagement ring delivery, and custom engagement rings. As a company that is relatively young but well-positioned, with growing capabilities in the industry and an unmatched range of distinct engagement ring designs, Brilliyond is the right choice for you.
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