World Class Customer Service in Sydney

Sydney, the largest and arguably the most recognisable city in Australia. A place is known for its style, culture and modernity. For natives and inhabitants of this great city, the choice of engagement ring must also live up to the high standards in quality and stylistic expectations. This is what you get with Brilliyond: Enter the world of high quality, durable, competitively priced engagement rings. Featuring diamonds, sapphires, rubies and much more.

FAQ Reviews

Pre-Sale Services in Sydney

Custom Design

Get your own unique design.

Custom Design Process

Consultation

Schedule a Phone Call or a Video Consultation

Book an Appointment

Gemstone Inspection

Select the right gemstone for you

Live Gemstone Inspections

Gemstone Pre-Delivery

We can send or hand deliver the gemstone to your address so that you can

personally inspect it

Customer Service Excellence

Fast Response

Responding promptly is the key to a great customer service. We do not let our customers wait.

We do not Hard sell

We believe in some good old ways of doing business built on genuine trust. We do not leave the customers alone after we sell an expensive jewellery.

Personal Consultant

Once you connect with us, one of our customer service champion will guide you throughout your ordering process from design, deliver, to after sales.

We Listen

We are a fully integrated business who do gem cutting, jewellery design, manufacturing, and technology; all in-house. We can deliver exactly what you want.

Make Everyone Smile

At the end of the day we want a smile on eveyones face.

After Sale Services in Sydney

Check Order Status

Enter your order details and

Check Order Status

Ring Resizing

Free and Frixed Price Resizing

Resizing Engagement Rings

Insurance

Expensive jewellery can be insured against theft and/or loss.

How to insure your jewellery

Returns and Refunds

We offer easy returns and refunds

Return and refund policy

What our customers say

Product Reviews
Do you have a shop in Sydney?

No, but we have a workshop in Gold Coast.

Can you hand deliver in Sydney?

Yes, depending on the value of the jewellery, you can choose to get it hand delivered.

Can I visit your workshop in Gold Coast?

We try to get everything online as far as possible. However, customers are welcome to visit our workshop.

Can I inspect diamonds and sapphries in Sydney?

No, we do not stock diamonds and sapphires in our workshop. However, you can get them send or hand deliver for inspections.

Free Shipping, Free Hand Delivery

Free shipping on all orders and hand delivery on request in Sydney

24 Hour Phone Support

24/7 Phone Support

Secured Payments

Your payments are well secured

Locations

Engagement rings Sydney

As an Australian company, we specialise in servicing the demands of customers from the land down under. And the citizens of Sydney are a special priority. Our company has a vast inventory of top-quality engagement rings: that is made with top gemstones: rubies, sapphires, diamonds. In addition to more affordable but quality garnet and aquamarine engagement rings. When it comes to engagement rings in Sydney, diamond rings take the top spot. Knowing this we have built up a solid range of diamond rings: from platinum diamond rings, designer diamond rings, diamond rings that combine one or more other precious stones. All are made to your specific requirements.

Your Reliable Sydney Jeweller

The world of engagement ring buying has changed a lot in the past decade, especially in the past few years. With new dynamics in the business and social environment, our business is ready to compete and thrive in these times. For the concerned buyer, we provide a solid online offering with an expansive selection, with engagement ring designs that are catered very specifically to your needs. With the pre and post-sales support. This means you can have your engagement ring delivered right to your home, without you ever having to leave your home. This is made possible by our dedicated customer service, including post and pre-sales support, which includes live gemstone viewing, one-on-one Zoom meetings and more. At Brilliyond we recognise that trust is a key element in picking the right jeweller. Our approach is to provide top quality products, and in the process build a relationship with the customer that will last well into the future.

Custom Engagement Rings Sydney

A key feature of a reputable fine jewellery business is its ability to meet the very specific demands of modern customers: where the demands are unique, different in small but significant ways, and often require a greater degree of expertise when it comes to delivering on the demands. Top fine jewellery makers recognise this and develop their capabilities accordingly. We at Brilliyond are among the best in the business when it comes to providing top-class custom made jewellery, and for buyers in New South Wales, we are ready and waiting to meet your demands.