World Class Customer Service in Londoners

No two customers are the same. As jewellery preference varies depending on their taste, price, product offering, and history. But what about location, do customer preferences when it comes to fine jewellery like engagement rings also vary? Impossible to tell, but one thing we can say any degree of certainty is that customers from London like to be different. To be a Londoner is to be recognised for something To be distinct in terms of your style, and your choice of fine jewellery should be no different. And we are here to meet the high demands of those from or living in the great city.

FAQ Reviews

Pre-Sale Services in London

Custom Design

Get your own unique design.

Custom Design Process

Consultation

Schedule a Phone Call or a Video Consultation

Book an Appointment

Gemstone Inspection

Select the right gemstone for you

Live Gemstone Inspections

Gemstone Pre-Delivery

We can send or hand deliver the gemstone to your address so that you can

personally inspect it

Customer Service Excellence

Fast Response

Responding promptly is the key to a great customer service. We do not let our customers wait.

We do not Hard sell

We believe in some good old ways of doing business built on genuine trust. We do not leave the customers alone after we sell an expensive jewellery.

Personal Consultant

Once you connect with us, one of our customer service champion will guide you throughout your ordering process from design, deliver, to after sales.

We Listen

We are a fully integrated business who do gem cutting, jewellery design, manufacturing, and technology; all in-house. We can deliver exactly what you want.

Make Everyone Smile

At the end of the day we want a smile on eveyones face.

After Sale Services in London

Check Order Status

Enter your order details and

Check Order Status

Ring Resizing

Free and Frixed Price Resizing

Resizing Engagement Rings

Insurance

Expensive jewellery can be insured against theft and/or loss.

How to insure your jewellery

Returns and Refunds

We offer easy returns and refunds

Return and refund policy

What our customers say

Product Reviews
Do you have a shop in London?

No, but we have a workshop in Gold Coast.

Can you hand deliver in London?

Yes, depending on the value of the jewellery, you can choose to get it hand delivered.

Can I visit your workshop in Gold Coast?

We try to get everything online as far as possible. However, customers are welcome to visit our workshop.

Can I inspect diamonds and sapphries in London?

No, we do not stock diamonds and sapphires in our workshop. However, you can get them send or hand deliver for inspections.

Free Shipping, Free Hand Delivery

Free shipping on all orders and hand delivery on request in London

24 Hour Phone Support

24/7 Phone Support

Secured Payments

Your payments are well secured

Locations

Sapphire Engagement Rings in London

Whilst diamonds dominate the world of engagement rings, sapphires are fast becoming a strong contender. Whilst the carbon-based stone holds the top spot, for those seeking a high-quality corundum based gemstone Brilliyond is the choice for you. We specialise in providing an array of sapphire engagement rings that vary in terms of ring design, gemstone cut, the particular style of the ring, backed up a large and ever-expanding inventory of quality Ceylon sapphires: that are known for their unmatched hues, darker richer tones. Most notable here is the world-famous blue sapphires, yes one of which found its way into the hand of the former Princess of Wales. Ceylon blue sapphires are the best in the business, and it is Brilliyond’s speciality to bring the best to market.

Buying a Quality Engagement Ring

In the world today there is no shortage of jewellers who provide jewellery: from the basic gift items to fine jewellery where prices could range into hundreds of thousands of dollars and above. When it comes to buying an engagement ring the key elements are the quality of the product, the price that it commands, the services offered by the seller or jeweller, and for some the brand name. Our approach to selling fine jewellery and engagement rings specifically is to ensure the whole process: from gemstone selection; band type, in terms of metal-gold, platinum, palladium-choosing ring design, in the case of pre-made rings, and customization. Call it end-to-end support as it concerns the engagement buying, and we at Brilliyond are well set to meet your expectations.

Engagement Rings in London

Critically, what is often ignored when it comes to buying engagement rings is the range of support services. Jewellers that often showcase their ability to serve various markets, notably those which are different to their home country, may not have the requisite capabilities which are essential for ensuring a valid purchase, and a satisfied customer. Brilliyond London operations are built on our history in servicing the U.K market. As a company, we deliver to great cities in the United Kingdom, with London being the foremost. As a company that has been in the fine jewellery business for over a decade, we have been serving customers in the U.K with dedicated repair services for customers requiring it, and other support, all made possible by our representatives in the U.K.